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Job Details:

Manager – Client Services

Manager – Client Services
Position Type: Full Time Date Ad Posted: 5/31/2007
Job Region: ON - Ottawa Area Application Deadline: 6/16/2007
Location(s): Ottawa
Years Experience: 7
MANDATE:
Reporting to the Executive Director, the manager of adult client services leads the adult case management program and service resolution within SCS and the Ottawa DS community. The manager promotes and models the values of a person centred planning approach. The manager is accountable for providing performance management and clinical supervision of the adult client case management team.
Responsibilities:
Case management for adult clients. Develops service delivery models and processes, their associated policies and procedures to implement a person centred planning approach within SCS Service resolution for adult clients. Creates a collaborative climate with system and community partners and resources to provide for appropriate service resolution. Chairs and facilitates resolution mechanisms with a focus on understanding and meeting client needs.
Qualifications:
Core competencies for this position are: Organizational skills, sense of innovation, ability to manage and measure work, process management, negotiating skills, strong client focus, ability to make quality decisions, drive for results, developing staff, ability to motivate others, sound interpersonal skills Formal education: This level of knowledge is typically acquired through the completion of a Masters degree in Social Work or other appropriate field and a minimum of seven years of experience in a related area, including preferably some supervisory experience, or equivalent. Knowledge of most commonly used business software is required. LANGUAGE REQUIREMENTS: English and French written and spoken
GENERAL INFORMATION
No criminal convictions, outstanding charges Must hold a valid driver’s license
Availability of a vehicle is required
Starts $55,942@ 35 hrs/weekly
Benefits package
Send your resume to :hr@scsottawa.on.ca
Apply before : June 16, 2007 at 4:30 pm
Compensation Type: Salary
Contact by:
Email, Fax, Mail
Amount: $55,942
Contact Information
Service Coordination des services
150 Montreal Rd
Suite 200
Ottawa, Ontario K1L 8H2
Fax: (613) 748-1018
Email: hr@scsottawa.on.ca
For more information visit: http://www.scsottawa.on.ca

Location: Ottawa, Gatineau and Outaouais Date Posted: Thursday, May 31, 2007
Industries: Online Recruiter, Job Search Agent

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